Get in Touch

We're Here for You

Call, email, or simply walk in during clinic hours. Our reception team is always happy to help.

We speak
EnglishFrench
42 Wellness Avenue, Suite 101, Mineville, NS B2Z 1K9
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Clinic Hours
Monday8:00 AM – 6:00 PM
Tuesday8:00 AM – 7:00 PM
Wednesday8:00 AM – 6:00 PM
ThursdayClosed
Friday8:00 AM – 5:00 PM
SaturdayClosed
SundayClosed
Emergency?

For life-threatening emergencies, please call 911 or visit your nearest hospital emergency department immediately.

Visiting Us
Your First Visit, Made Simple

Everything you need to know before walking in. No surprises, no friction.

What to bring

Health card · Government photo ID · Current medication list · Any recent lab results or imaging · Referral letter (if applicable)

Walk-in policy

Walk-ins are welcome during clinic hours. We do our best to see you the same day. For shorter waits, call ahead and we will hold a slot when possible.

Parking

Free on-site parking with accessible spots near the entrance. Street parking is also available on Wellness Avenue.

Insurance & billing

We accept most major provincial health plans and direct-bill several private insurers. Bring your health card and any insurance details to your visit.

Emergency or clinic?
Where to Go When It Matters

A quick guide so you never have to guess. If in doubt, err on the side of the emergency department.

Life-threatening

Call 911 or go to the ER

Chest pain, severe difficulty breathing, sudden weakness or confusion, heavy bleeding, suspected stroke or heart attack, severe head injury, severe allergic reaction.

Urgent, after-hours

Go to an emergency department

Broken bones, deep cuts, high fever in infants, severe dehydration, anything urgent after our hours.

Routine & ongoing care

Come see us during clinic hours

Cold and flu, infections, prescription renewals, follow-ups, routine check-ups, mild aches and pains, mental wellness check-ins.

Patient FAQs
Frequently Asked Questions

The questions we hear most often — answered honestly.

Visiting

Walk-ins are welcome during clinic hours and we do our best to see you the same day. For shorter waits, call ahead — we will hold a slot when one is available.

Walk-ins are welcome during clinic hours and we do our best to see you the same day. For shorter waits, call ahead — we will hold a slot when one is available.

Please bring your health card, government photo ID, a list of any current medications (with doses), recent lab results or imaging if you have them, and any referral letter your previous doctor provided.

Please bring your health card, government photo ID, a list of any current medications (with doses), recent lab results or imaging if you have them, and any referral letter your previous doctor provided.

Yes — we have free parking right at the clinic, including accessible spots near the entrance. Street parking on Wellness Avenue is also available.

Yes — we have free parking right at the clinic, including accessible spots near the entrance. Street parking on Wellness Avenue is also available.

Absolutely. We see patients of every age, from newborns through seniors. Bring your child's vaccination record to their first visit.

Absolutely. We see patients of every age, from newborns through seniors. Bring your child's vaccination record to their first visit.

Billing

We accept most major provincial health plans and direct-bill several private insurers. Bring your insurance card to the visit and our front desk will confirm coverage.

We accept most major provincial health plans and direct-bill several private insurers. Bring your insurance card to the visit and our front desk will confirm coverage.

A no-show fee may apply for missed appointments without 24 hours notice. Please call us if your plans change — we will always do our best to reschedule.

A no-show fee may apply for missed appointments without 24 hours notice. Please call us if your plans change — we will always do our best to reschedule.

Care

Yes. For ongoing medications, please book a brief follow-up so your physician can review your dose, side-effects, and any new symptoms before refilling.

Yes. For ongoing medications, please book a brief follow-up so your physician can review your dose, side-effects, and any new symptoms before refilling.

Some follow-up visits and routine prescription renewals can be done over the phone. New issues or anything requiring an examination should be in person — please call us and we will help you decide.

Some follow-up visits and routine prescription renewals can be done over the phone. New issues or anything requiring an examination should be in person — please call us and we will help you decide.

Our team collectively speaks English, French, Mandarin, Hindi, and Gujarati. Please ask at booking and we will pair you with a doctor who speaks your preferred language when possible.

Our team collectively speaks English, French, Mandarin, Hindi, and Gujarati. Please ask at booking and we will pair you with a doctor who speaks your preferred language when possible.

Emergency

For chest pain, severe difficulty breathing, sudden weakness or confusion, heavy bleeding, or any life-threatening symptom — call 911 or go directly to the nearest emergency department. For urgent but non-life-threatening issues, the ER is also the right place after our hours.

For chest pain, severe difficulty breathing, sudden weakness or confusion, heavy bleeding, or any life-threatening symptom — call 911 or go directly to the nearest emergency department. For urgent but non-life-threatening issues, the ER is also the right place after our hours.